Return & Refund Policy
Thank you for shopping at FORZA PH
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FORZA PH
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the Website.
“Website” refers to com
“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 2 days without giving any reason for doing so.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
Goods have not been opened
Goods have not been damaged
The Goods were purchased in the last 14 days
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
1. The information we collect
We will collect information about you when you place an order on our website. When you fill your personal information to make a purchase, you will be required to enter the following information: your full name, a phone number and a valid address. You can still access and browse our website without giving your information.
2. What do we do with your information?
FORZA PH pledges that we only use the information we collect for specific purposes: Call to confirm information for the delivery; improve the customer care service and research the market.
4. Do we give your information to other people?
We pledge not to sell, trade or use any other forms of commerce to customers' personal information. We collect your information for the only purpose of providing after-sale service to customers of FORZA PH.
We may be required to disclose personal information of customers in special circumstances related to law or when they violate our Terms of Service.